Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 1 - 2 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
SHIPPING
We ship most furniture and larger items that do not fit within the US Postal Service through Greyhound Express for best economy.
Buyer is responsible for pick up at the Greyhound station closest to your zip code.
If no shipping price is listed, you must convo us BEFORE purchase to determine shipping method and cost. Each listing that requires this is clearly noted.
Shipping charges include cost of shipping, shipping supplies and packaging and handling charges.
Expedited shipping and shipping insurance are available upon request from our buyers. Shipping costs will be adjusted to reflect these choices when requested.
Note that we recycle boxes and packaging materials.
Refunds and Exchanges
Refunds and Exchanges
Due to the nature of this business, mostly of our pieces are unique creations. Once a piece is select and the final approval was agreed upon; All Sales Are Final.
No Refunds due to shipping defects in item. We recommend that all items purchased be insured or declared value at point of shipment. Please indicate if you would like to have insurance or declared value added while shipping. Fees may apply. Buyer pays returns labels
Shipping Proceeds
WE SHIP TO USA ADDRESS ONLY--QUOTES ARE FOR MAINLAND US ONLY-You will be notified when package is shipped and expected delivery date. Please message with any questions prior to purchasing. Shipping is through FedEx, USPS or UPS. Larger items may be shipped via Greyhound or truck, this information will be added to the listing. If you have any questions message us before purchasing. We pack carefully and are not responsible for items once they are in the shippers hands. Some items may be packed by the shipper, if we feel we can not pack to ensure safety . This cost will be included in shipping quote. All breakable items will have insurance.
Care instructions
If in the shipping process the item results damaged,we will file any claim but will ask buyer to provide pictures of damage as well as keep damaged product and packaging (all packing material and original box) until claim is paid. Buyer will not receive refund until we have received insurance claim. This could take several weeks.